“Since the pandemic began, we’ve seen behavioral health issues run rampant – in our ER, psych visits have doubled since pre-pandemic. Our medical staff was apprehensive at first of a telemedicine psych vendor. Since we partnered with QLER, it has been very refreshing to be able to click a button and have a board-certified psychiatrist at our fingertips. Our ER flow time is 125 minutes for discharged patients, and there is a specific, tangible impact that QLER has made to our ER operations. Typically, a psych patient used to be one of the most difficult and time consuming. Now with QLER, when someone comes to the ER in crisis, our doctors have an ‘easy button’ to get a professional guided consult and quickly navigate the patient to the right level of care. Our partnership with QLER has been a huge success.”